PRIVACY POLICY
Effective Date: June 4th 2025
Welcome to DIMMI DIMMI!
1. Introduction
DIMMI DIMMI (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (as amended by Law 25)
- California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA) + other similar state privacy laws
By accessing our website www.dimmidimmi.com, using our services, or purchasing our products, you agree to the terms outlined in this policy.
2. What Information We Collect
We may collect the following categories of personal information:
- Contact Information: name, email address, phone number, billing and shipping address
- Order & Account Details: products purchased, payment info (via secure third-party processors), account credentials
- Marketing & Communication Preferences
- Technical Information: IP address, browser type, device info, geolocation, cookies, and analytics data
- User Content: reviews, feedback, survey responses, or content shared via social media or contests
3. Why We Collect Your Information
We collect your data for these purposes:
- To process orders and deliver products
- To provide customer service and support
- To personalize your shopping experience
- To improve our website and services
- To send newsletters, offers, or marketing communications (with your consent)
- To comply with legal obligations and resolve disputes
4. Consent and Legal Basis
We collect and use your personal information with your consent, or where it is necessary to:
- Fulfill a contract (e.g., purchase of goods)
- Comply with legal obligations
- Pursue legitimate business interests (e.g., marketing, fraud prevention)
For Quebec residents, under Law 25, your explicit consent is required for any sensitive personal data or any secondary use of your data. You have the right to withdraw consent at any time.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers (e.g., payment processors, shipping carriers, marketing tools, web analytics)
- Legal and Government Authorities if required by law
- Affiliates or Business Partners (e.g., during a business transfer or acquisition)
All third parties are required to protect your information in compliance with applicable laws.
6. Your Privacy Rights
For Canadian Residents (PIPEDA & Law 25 – Quebec)
You have the right to:
- Access and obtain a copy of the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Withdraw your consent to the use of your data (subject to legal or contractual restrictions)
- Request deletion of your personal information, where appropriate
- File a complaint with the appropriate privacy commissioner
Privacy Commissioners:
Federal (PIPEDA)
Office of the Privacy Commissioner of Canada: https://www.priv.gc.ca | 1-800-282-1376
British Columbia
OIPC BC: https://www.oipc.bc.ca | 250-387-5629
Alberta
OIPC Alberta: https://www.oipc.ab.ca | 780-422-6860
Quebec
Commission d’accès à l’information du Québec: https://www.cai.gouv.qc.ca | 1-888-528-7741
For California Residents (CCPA/CPRA)
You have the right to:
- Know what personal information we collect and how it’s used
- Request access to your personal data
- Request correction or deletion of your personal information
- Opt out of the sale or sharing of personal data (we don’t sell your data)
- Limit use of sensitive personal information
- Exercise your privacy rights without discrimination
To submit a request, please contact us at holly@dimmidimmi.com with the subject line “PRIVACY”
7. Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage trends
- Personalize marketing
You can manage cookies through your browser settings OR via our cookie banner.
8. Data Security
We use administrative, technical, and physical safeguards to protect your personal data, but no method of transmission is 100% secure.
9. Data Retention
We retain your data only as long as necessary to fulfill the stated purposes or as required by law.
In Quebec, data is anonymized or securely destroyed after the retention period.
10. International Transfers
Your data may be processed in Canada, the United States, or other jurisdictions.
We ensure safeguards for international data transfers.
11. Email Communications and CASL Compliance
We comply with Canadian Anti-Spam Legislation (CASL). You may receive messages from us if:
- You provided express consent (e.g., newsletter signup)
- You made a purchase or inquiry (implied consent)
- You are an existing customer
How to Withdraw Consent:
You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting info@dimmidimmi.com .
Transactional communications (e.g., order updates) may still be sent.
12. Changes to This Policy
We may update this Privacy Policy.
Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions, please contact:
DIMMI DIMMI
Email: info@dimmidimmi.com
Privacy Contact : Holly Fisher